Saturday I spent the day cleaning and prepping for my big appointment at the Ulta Salon. Normally my sisters colour my hair and my mother trims it; it works out well.
However, in the past couple of weeks I fell into a funk with my hair. Usually when this happens I either chop it all off or try a new look. Since I am doing my best to grow my hair out and chopping it off wasn’t an option, I thought, why not change things up a little with my hair colour. Famous last words.
I love this look and after weeks of humming and hawing, I took the leap and made an appointment at the Ulta salon.
I was so excited I even took this before picture which is a rare thing considering I avoid the camera like it is the plague.
The plan was for Jason to pick up Jbear once he got out of class and then I could get my hair done (and yes he has class on a Saturday – totally sucks but looking at the big picture makes it all worth it). My appointment was at 5:00 p.m. so while we waited for Jason to get out of class, little man and I perused Jo Ann Fabrics which was right beside Ulta.
Besides looking at all the material and crafty stuff, we even had a chance to play dress up. Or should I say, JBear played dress up. I just love my little guy – he is such a great sport and humor’s mommy’s crazy picture taking.
Time just flew by and before I knew it, little man was loaded up in the car with his daddy and I was headed into Ulta. I had never been in Ulta before so of course the first thing I did was gasp then snap this picture and send it to Jason with the caption “I am in heaven!”
Finally it came time to get my hair done. This is where it all went horribly wrong.
First thing I ask (after showing the stylist the pictures) was have you done this before?
Her answer: No.
Okay…..no need to panic. “Could I have someone who has done this before?”
Her answer: “Oh are you worried” (in my head I was screaming YES!!!!) “no, no don’t be worried. I’ve done hair before just never this look.” And there was a more experienced stylist giving her pointers so how could this turn out badly?
I should have gotten up right there, but I figured it was Ulta, they wouldn’t hire just anyone to do hair. I was wrong.
Long story short, it turned out this was her second day (lucky me). After getting “pointers” from the more experienced stylist she would mumble under breath and then tell me that she didn’t like taking direction from others unless she specifically asked for it. Awkward!! Then I notice that the two stylists were leaving the store, purse and keys in hand. Oh beloved God!
Trying not to freak out I casually asked….”Where are they going?”
To which she replied “they are going to the gym and won’t be back until 8:00” Then she sat down in the chair beside me and just stared at me as we waited for the timer to ring. Oh yeah – that was loads of fun.
When it was time to rinse, I put my head back into the sink and was greeted with a face full of water as she was reading the back of a bottle. No worries though, a heavy towel was hastily plopped on my face. As I dabbed the water trying to clean up the mascara I knew was running down my temples and thinking…praying this turned out okay and I could get out of there quickly I was stunned by her next question:
“Did she say that I was supposed to put this in your hair before or after I used shampoo??”
And panic meltdown in 3….2….1…
“WHAT!! I DON’T KNOW! UHHHHH….” I tried desperately to think which it was when all of a sudden I heard…..
“Oh well” then her squeezing the toner (at least I think it was toner) into my hair. My stomach just sank.
As I got up she asked me if I wanted her to dry my hair. Considering it was about freezing out and my head was sopping wet…uhhh yes please I don’t feel like catching pneumonia. After the torture of having half my hair ripped out by her relentless yanking, she put some shine product in my hair only to follow it up by dabbing a little of it on her lips. I just stood there thinking….SERIOUSLY!!! You are just going to put hair product on your lips to shine them up???
And that is the highlights of the night. There were so many more little quirks but this post is long enough as it is. Needless to say I was not amused. I called down and spoke with the manager and am hoping to get this fixed on Saturday. I did work up the courage to snap this end result (notice I am not showing my face…that is a good thing 😉 ).
What do you guys think? Was I wrong in calling the manager? Do you have any salon horror stories you would like to share?